![]() ![]() To combat that issue, Chase tried requesting that customers show the exact same form of ID they used to open their account. Once they had these cards, they could withdraw cash at the ATM or purchase stuff all on the account holder’s dime. Sources in the know tell the WSJ that Chase’s branches started to see an uptick in fraud about two years ago: People would come in with fake identification that matched customer information, and request new debit cards. So why has the bank reportedly ditched this convenient and popular program?Ībout half of the Chase branches around the country have machines that can produce a new debit card for customers on the spot, but The Wall Street Journal reports that the bank began quietly phasing this program out since March, and is now no longer available at all. For many JPMorgan Chase customers, that usually just meant popping by the neighborhood branch and getting a replacement in minutes. Whether it was due to theft, fraud, forgetfulness, or calamity, many of us have needed to replace our debit cards post-haste.
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